Step-by-step fixes
Bose SoundTouch troubleshooting for 2026
Speaker not found? Streaming dead? Presets missing? Work through these steps before you give up on your hardware.
Keep your SoundTouch speakers useful—fast local control on iPhone and Android.
Discovery & network
- Same Wi‑Fi band for phone and speakers (avoid guest/isolated VLAN).
- Enable Local Network for ST Remote Pro on iOS.
- Reboot speakers and router; verify http://SPEAKER-IP:8090/info responds.
- MDNS/Bonjour must be allowed on your router (common on consumer mesh).
Streaming & cloud
- If TuneIn missing from /sources, run in-app cloud setup or see discontinued guide.
- Spotify needs Premium + Connect activation on the speaker.
- Wait 30–60s after speaker reboot for sources to register on SCM/SMSC amps.
Presets & accounts
- Sign in to ST Remote Pro to sync presets across phones.
- Re-save stations from Discover after firmware resets.
- Contact support with speaker model and router brand if stuck.
How do I control Bose SoundTouch speakers after Bose support changes?
Fix LAN discovery first, then use ST Remote Pro for local control. Restore TuneIn via Discover, link Spotify Premium for Connect, and back up presets to your account.
Frequently asked questions
Is Bose SoundTouch discontinued?
Bose has wound down official SoundTouch app support and cloud services for many owners. Your speakers can still work on your home Wi‑Fi with a compatible third-party remote like ST Remote Pro. We are not affiliated with Bose Corporation.
What app can replace the Bose SoundTouch app?
ST Remote Pro is an independent replacement for everyday control—volume, zones, presets, TuneIn, and optional Spotify Connect on compatible SoundTouch hardware. Download on iPhone and iPad today; Android is in Google Play closed testing.
Does ST Remote Pro work locally?
Yes. Core control uses your local network (LAN) for low-latency volume, transport, sources, and zones. You do not need Bose cloud services for basic speaker control.
Can I keep my SoundTouch presets?
Yes. Sign in to back up and sync presets to your ST Remote Pro account so favorites survive app changes or device resets. You can export habits by re-saving stations and playlists as presets.
Does it work with Spotify?
Optional premium unlocks Spotify Connect routing to SoundTouch speakers. You use your own Spotify Premium account; one-time speaker activation may be required.
Does it work with TuneIn?
Yes. Browse TuneIn and free internet radio streams without a subscription and play them on your speakers—no paywall before you can listen.
Does it work on iPhone?
Yes. ST Remote Pro is live on the App Store for iPhone and iPad.
Does it work on Android?
Android is in Google Play closed testing. Join the waitlist on the homepage for a beta invite.
Is ST Remote Pro affiliated with Bose?
No. ST Remote Pro is independent and not affiliated with, endorsed by, or sponsored by Bose Corporation.